Hi,

I'm getting 0x80070002 "The system cannot find the file specified." with KB2785094.  I'm using Windows 8 Pro N.  I've seen a few people with problems with this patch when I search online about it.

I've tried deleting everything in C:\Windows\SoftwareDistribution\DataStore and C:\Windows\SoftwareDistribution\Downloads.  I've run DISM /scanhealth and /restorehealth.

I also tried running WUSA with the /log option to try to find which file exactly is not found, but when I opened the log file in Event Viewer, it was empty.

How can I found out which file is causing the error?

Do you try to install the update from a network location? if yes, copy it first to your HDD.

hello, dont worry u daily update your windows 8 then u will get the new update for this problem. so first time you may have problem.

if it is not solved by this then told us.

thanks.

when I opened the log file in Event Viewer, it was empty.  How can I found out which file is causing the error?

What about some of the text-based log files that WU creates?   If you're not sure where to look try using ProcMon to supplement and correlate your existing diagnostics.   E.g. even if no log mentions "the file specified" you would still be able to infer which one it would be by seeing a file access which failed just before the log file message was written.

 
Good luck

 
Robert Aldwinckle
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Running from local HD.  I will try ProcMon.

I found the answer here: http://www.eightforums.com/windows-updates-activation/17523-kb2785094-failure.html

And also by checking the files updated on the KB page: I had deleted the Accessibility and System Tools folders under C:\ProgramData\Microsoft\Windows\Start Menu\Programs.  Once I recreated both those folders, it installed without error.  Probably it was Remote Desktop.lnk.  I was getting the problem on 2 different computers.

Way to go Microsoft!  Now I can't even move around my shortcuts without breaking stuff :)

• Marked as answer by tballard Thursday, February 14, 2013 2:41 AM

ok, thanks for this useful information.

This might help. Have you tried:

http://support.microsoft.com/kb/947821/en-us

Fix Windows corruption errors by using the DISM or System Update Readiness tool

or

http://support.microsoft.com/kb/2700567/en-us

Method 2: Run the Windows Update Troubleshooter